Customer management

Know your customers

Customers always appreciate your knowledge of them, which in turn helps you tailor your services to suit their needs. MechanicDesk helps you do this by keeping a comprehensive repository of all of your customers and their associated vehicles. Whether it be a person or a company, whether the customer has 1 vehicle or 100 vehicles, whether you have 100 or 1000 customers, MechanicDesk can help you retrieve their information in a flash.

Complete servicing history

We understand that servicing history is extremely important no matter what industry you are in. MechanicDesk is designed to keep an accurate service account of every vehicle that flows through your workshop. Each vehicle holds its own records which cannot be mixed up with any other vehicle, even if they are under the same customer. This also helps to make retrieving the information easy and straight forward.

To help you keep an even more detailed record, MechanicDesk also provides the facility to hold any number of additional documents or images you want to keep on record. This way, you will be able to see what happened for a particular service, not just read about it.

Customer statements

Emailing or printing statements for your customers is a breeze in MechanicDesk. You can do them one at a time or in bulk for all of your debtors via a few clicks.